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Liberty Mutual Insurance

Engaged Employer

liberty mutual is a company that seems to think it's employees will believe any iine that is fed to them - Sales Representative Liberty Mutual Insurance Employee Review

2.0
Jan 22, 2009
Recommend
CEO approval
Business Outlook

Pros

good place to gain experience for career in insurance and the health benefits and 401 match are a plus, however, as much as Liberty touts the premise that it does not want employee turnover, their actions say otherwise. Best to utilize this company for experience, then move on to a company which values their employees. Very low percentage of long term sales reps, and this occurs for a reason.

Cons

management seems to have no basic understanding of sales environment has lack of respect for employees

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
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