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Liberty Mutual Insurance

Engaged Employer

Run Away....fast. - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Feb 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Large company with multiple opportunities in various business units. It's the big player in terms of employment where I live. If you make it through the rounds of layoffs, you can work there for many years. xxxxxxxxx xxxxxxxxxxxxxxxx xx x x x x x x x x x xx x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

Cons

In certain businsess units, my experience was that Management has little to no ideahow to plan anything; there was constant churn in everything direction; from the smallest details to the largest projects. Also, Management is very good at saying one thing, then doing another. This bred a serious case of distrust and bad morale. The work-life balance they advertise was nearly non-existent in my experience there. x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x

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5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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