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Liberty Mutual Insurance

Engaged Employer

Sales Representative - Sales Representative Liberty Mutual Insurance Employee Review

3.0
Jul 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great training; decent pay; company really seems to care; sales quotas to keep your job in the first two years are pretty modest; once you get past the first two years, which is easy enough, you have phenomenal job security. Lots of flexibility to come and go as you please and work the hours you want to work (depends on your manager); Liberty Mutual is growing, expanding and doing fantastic as a company.

Cons

You can only sell personal lines, no commercial insurance; renewal commissions are ridiculously low; Despite the company growing and making more money year after year, the compensation plan actually gets worse year after year. It's been that way every year for the 5 years I have been here. They are constantly changing the commission structure for the worse; Very little opportunity for advancement (unless you live in Boston); You cannot specialize in Life insurance or just auto and home, there is constant pressure to sell all 3 lines of insurance. It's a non-stop grind; The managers in my experience have mostly been terrible. In my 5 years, I have seen 5 branch managers come and go!

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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