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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      STAY AWAY FROM THIS EMPLOYER - Senior Manager Liberty Mutual Insurance Employee Review

      1.0
      Feb 14, 2009
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good and work experience can be useful. Large financially stable employer.

      Cons

      Its simply another pathetic company. All the negatives - lousy management, micro managed, greedy selfish and back stabbing culture, massive turnover, very low employee morale. There is not much good here. On top it is a white boys club and there is evidence of racism. You need to be a first class moron to stay long at Liberty. If you are half decent you would have left a long time ago or they let you go. HR will always side with senior managment so dont bother.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 18, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic work life balance Great co-workers

      Cons

      Unclear requirements at times. Teams are in silos.

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

      2
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