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Liberty Mutual Insurance

Engaged Employer

I used to Love working for Liberty, not so much now - Senior Systems Administrator Liberty Mutual Insurance Employee Review

2.0
Apr 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Liberty does pay very well. The Work from home option is fantastic. The VIP bonus's are wonderful.

Cons

They have so many reorgs it's hard to keep track and stay motivated to be loyal to the company. They don't have any loyalty to the employee's that have basically given their life to this company. It appears they have some crazy algorithm when people are RIF'd. They seem to let go of the dedicated and most knowledgeable staff. They leave staff employed that aren't worthy of working for the company. Those good ones that are left are so over worked that the work life balance is out the door. They do not follow their mission statement at all. They have offloaded so much of the work to the off-shore staff and that makes no sense. The majority of the contractors don't have the longevity to know the ins and outs of our business. They are not innovating at all, they read from a script and don't go above and beyond. Liberty has truly just ruined everything they say they stand for. I wonder if their policy holders really know how they treat their employee's? I wonder how many people would go to another company if they knew how badly the employee's are being treated. Upper management has no accountability for their mistakes and bad choices.

Explore other reviews about Liberty Mutual Insurance

5.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, generous PTO, flexible in-office schedule

Cons

Honestly none, Liberty is a great place to work

1
2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

1
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