employer cover photo
employer logo
employer logo

Liberty Mutual Insurance

Engaged Employer

Community Management Intern - Intern Liberty Mutual Insurance Employee Review

1.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Vacation days (flexible time off), ability to work from home, office location

Cons

Toxic work environment--> left feeling unappreciated, undervalued, and uncomfortable, even after 6 months of working there. I felt totally and completely dispensable, as if no one would notice or care if I left despite the enthusiasm and drive I brought to the workplace every day. There was a general feeling of hostility between me and my boss, making honest communication impossible, and above all things stifling creativity and productivity. Most days were spent crying in the bathroom, where at times coworkers would take notice but simply avoid eye contact or walk away. My boss has extremely poor management skills and should not ever deal with interns again. The extreme stress gave way to a stomach ulcer, acute and chronic headaches, and even a resurgence of a high school eating disorder. My personal life suffered as well, where friendships crumbled, I isolated myself, and noticed a general change in my once happy, carefree disposition.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home, only in office twice a month

Cons

-Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

2
See reviews by: Helpful|Rating|Date|All