3.0
Mar 6, 2019
Anonymous employee
Former employee, more than 10 years
Recommend
CEO approval
Business Outlook
Pros
Pension, culture before 2008. Employees are invested in customers. As a now competitor I will say thanks, you make it so easy to get your customers to change.
Cons
Constant shift in key metrics and process. Employees stopped even trying to adopt. Too many reorganizations. Daily fear on front line. Middle managers treated like garbage and blamed for everything. 50 year plus customers paying double what a new client would unless they complain.