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Liberty Mutual Insurance

Engaged Employer

Unorganized, unprofessional, stressful environment - Billing Specialist Liberty Mutual Insurance Employee Review

1.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

None, Free Coffee, Paid Training

Cons

Poor Pay, Poor Training, Lack of Support from Management, Very Unorganized Environment, Shady/Sketchy Business

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Liberty Mutual Insurance Response
7y
Thanks for your review. We're sorry that you wouldn't recommend us based on your experience. We set high expectations for our employees, but we always aim to back up those expectations with training, communication, and manager support. It sounds like you don't feel you received that support. We are always looking for opportunities to improve, and honest feedback like yours helps us to do that, so thank you for sharing. We'll be sure to pass it along appropriately.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

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2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

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