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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      A devolving company led by a self-serving sperm club. - Inside Sales Agent Liberty Mutual Insurance Employee Review

      1.0
      Mar 16, 2019
      Inside sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hands down, the BEST place to launch a career. The sales training was fantastic, the culture in training was fun. But this was also back in the day before the devolution.

      Cons

      -Hands down #1 biggest con: Your leadership DOES. NOT. CARE. ABOUT. YOU. Never forget that you are but a statistic... a single rung at the very bottom of the corporate latter. Your job and your purpose is simply to please and appease your management team. If this were a romantic breakup, Liberty management's behavior would be considered manipulative on a sociopathic level. Blaming, avoiding taking any responsibility, and avoiding/resisting communication.

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      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and opportunity for growth

      Cons

      As a private company opportunities arise only when people move roles

      1.0
      Jun 18, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, only in office twice a month

      Cons

      -Extremely high paced -Too many claims. Caseload is way too big. -Super stressful having to deal with customers. A lot of them don’t understand insurance or what their policy covers so you will constantly deal with pissed off uninformed insureds -metrics are unrealistic and unattainable. You need to have a 98% answer rate but at the same time you have a million cases and people calling you constantly so this is impossible to achieve. On top of that you have to actually document and determine liability. -Awful work life balance

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