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Liberty Mutual Insurance

Engaged Employer

Liberty's "Standards" outweigh customer approval and actual results delivered when it comes to their employees. - Claims Adjuster Liberty Mutual Insurance Employee Review

1.0
Apr 15, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, Benefits to include dental, health, 401k, etc. Very recognizable company for your resume. Company paid training and licensing that will make you hirable elsewhere.

Cons

In just over two years with the company, they have changed their standards and procedures 4 times, then gone back and audited past work performance against new standards that were put in place after the work was performed. Constant turnover including in the management ranks. Very difficult to move from job to job within the company if you are looking to change departments. The "Team" environment is virtually non-existence and actually breeds an environment where being able to blame errors on anyone but yourself is rewarded.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that is continuing to grow and evolve.

Cons

can be high stress during busy times, but the company has done a lot to staff better to accommodate that.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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