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Liberty Mutual Insurance

Engaged Employer

Stuck in another era - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Apr 26, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and good benefits.

Cons

This is an old-fashioned company that says it wants change, employee engagement, etc. - all the right words. But in fact every management process is designed to control employees and prevent independent thought as much as possible. I found it a mean-spirited environment. There was always a sense that you were only as good as your last mistake, and they could always hire someone better than you. The only way to succeed was to keep your head down, yes your boss on everything, and make sure to keep a CYA file. One of the worst places in the Boston area to work.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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