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Liberty Mutual Insurance

Engaged Employer

Used to be great...Workload, metrics and loss of peers - Claims Representative Liberty Mutual Insurance Employee Review

1.0
May 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits, Remote work 2 days

Cons

Untrustworthy management; tell you there is job security and fire an entire floor of peers (sending the work overseas). So many obstructions to getting the job done and easy fixes if management cared. Forced to give good scores on employee surveys. Favoritism. Workload. System changes everyday. They tell you they want to develop you but don't expect time to work on your goals.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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