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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Pay can be very good but I question some of their "call quality" scoring - DRC Sales Representative Liberty Mutual Insurance Employee Review

      4.0
      Sep 20, 2009
      Drc sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fair to good pay at the entry level sales rep level up to a team lead level. Great job for the go-getter who is successful at selling by phone.

      Cons

      Big hit in pay (about 10-20k per year) to move up to a supervisor, preventing me to move forward. Horribly mismanaged and misguided "call quality" program. Subjectively scored and too often scored incorrectly.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      May 15, 2026
      Executive underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, generous PTO, flexible in-office schedule

      Cons

      Honestly none, Liberty is a great place to work

      1
      2.0
      Jun 24, 2026
      Auto adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

      Cons

      Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

      2
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