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Liberty Mutual Insurance

Engaged Employer

Top heavy - Architect Liberty Mutual Insurance Employee Review

1.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

* Number of locations * Investing in new tech * Can work out well towards beginning or end of career

Cons

* Top heavy * Meeting overload * Weak leadership (everyone wants a seat at table, no-one makes the calls) * Technical though leaders are ignored * Clique-y (leadership change results in mass cull) * Unstable

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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