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Liberty Mutual Insurance

Engaged Employer

Claims Field Resolution Specialist-Property - Field Claims Adjuster Liberty Mutual Insurance Employee Review

2.0
Jan 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Company- I fell I love with this company years ago (when I was in a different position) because of their values and work life balance. They have a yearly volunteer day to allow employees to give back to their communities and support employee chosen charities with donations. Most offices have flex space options giving you a 2-3 day work from home schedule. Adjuster role: Work from home, salary pay, company vehicle w/ pleasure use, gas card, cellphone, all the office equipment you need, make you own schedule.

Cons

No work life Balance. Job is supposed to be a 9-10 hr job but it's more like 12 hr when your first starting out. Exceeding Metrics- forget about it for a few years. Goals are not attainable unless through cutting corners and working yourself sick. The expectations they give customers are not realistic so your constantly apologizing and trying to buy time. Turnover rate is ridiculous and I know they have increased pay and changed a few things over the years to try to combat that but they are not there yet.

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Liberty Mutual Insurance Response
6y
Thank you for your honest review. We take concerns like this seriously and feedback only helps us to improve.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, way to start in insurance, decent training, nice facility with lots of parking.

Cons

Unbelievable workload that cannot be completed in an 8 hour period. However, it is expected to be done with no overtime allowed. Coworkers crying at their desk due to receiving a weeks worth of work in 1 day. Can crush all of your marks just to be met with well for this reason you only meets, so here is your 3%.

2
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