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Liberty Mutual Insurance

Engaged Employer

The Worst of the Worst - Claims Specialist Liberty Mutual Insurance Employee Review

1.0
Mar 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Literally nothing at all! Absolutely awful.

Cons

Liberty Mutual is the textbook definition of the worst of corporate America. They do not care about their employees at all, the environment is 100% political, and management is the absolute worst. Neither merit, education, mobility, or results will get you anywhere here. Avoid at all costs unless you want lifelong PTSD!

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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