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Liberty Mutual Insurance

Engaged Employer

Glad to no longer be with the company - Insurance Assistant Liberty Mutual Insurance Employee Review

2.0
Mar 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and benefits. Higher 401K match. High amount of FTO after you've been with the company for a while. Work from home.

Cons

The only thing that held me at my job was working from home and the pay/benefits. There is zero transparency when it comes to any changes in the company. You live day to day not knowing if you will have a job or not. You're just another number in the big company sea. They act like they want to hear their employee's voices by having a yearly survey, but changes and action never take place based on them. The role I was in was total chaos. No one ever knew what was "right" and "wrong" and management never had answers so we worked sort of blindly and hoped for the best but were blamed when you did something wrong. Constantly pushing for more productivity. I can honestly say I have never cried so much in my life over a job as I did at this one. Myself and my entire team cried on a regular basis due to stress and being unhappy with our jobs.

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment that is continuing to grow and evolve.

Cons

can be high stress during busy times, but the company has done a lot to staff better to accommodate that.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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