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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Would not recommend - Senior Claims Adjuster Liberty Mutual Insurance Employee Review

      1.0
      Nov 4, 2021
      Senior claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company, flexibility, company car, good pay

      Cons

      Poor management, No work life balance, Unsustainable work loads, Not much real support. They keep track of every detail they can find to reduce your rating. They have no interest in making the process more simple for the adjuster or the customer. Overall a very unsatisfying position. They have not moved with the times. Management is not capable of working with you- Very top down.

      avatar
      Liberty Mutual Insurance Response
      4y
      We value our employees and strive to provide appropriate work/life balance. If you ever feel like your time is not being distributed optimally, please consult your manager for assistance. Your feedback helps make sure we address work distribution issues.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Jun 25, 2026
      Associate software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance, great people

      Cons

      No cons. It’s a great company

      1.0
      Jun 30, 2026
      Senior bi claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      They still care about DEI.

      Cons

      Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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