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Liberty Mutual Insurance

Engaged Employer

Dream job turned into nightmare - Insurance Agent Liberty Mutual Insurance Employee Review

1.0
Feb 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Full benefits 401k not much more positive to talk about

Cons

They went from paying us 10k a month to 2k a month and 3k if we hit a higher tier for the month. It’s gut wrenching. We all worked SO hard to get this job and just feel completely betrayed. This isn’t just my personal opinion . I’ve been here over 3 years now and every single person I know feels the same exact way. I thought I would work here 10+ years and I’m not sure that’s possible anymore. I’ve waited a long time for things to change back to normal before doing this review. Way too long if you ask me. I’ve been in sales my entire life but this place BY far is the most stressful place I’ve ever worked. The turn over rate is insane now and almost everyone on my team is new. They’re hiring sooo many people and payout is disrespectful. For example , goal used to be 133 a month. It is now 20!!!!!! Something is very wrong !!! I do nottttt recommend coming here.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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