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Liberty Mutual Insurance

Engaged Employer

Ok place to work - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Aug 16, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

decent work life balance ok benefits structure (as compared to much smaller companies) flexible work schedule ample training and resouces

Cons

hard to transfer into other departments difficult to promote from within, even with good performance, prior work experience, and education inconsistencies in what management says you may be hired as an adjuster, but your job will really be customer service rep

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, great people

Cons

No cons. It’s a great company

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

They still care about DEI.

Cons

Mgmt micromanages to extremes. They have performance metrics that are not in writing anywhere and are completely subjective so if a manager doesn't like you, they just score you low. They have introduced countless processes and templates which increase time needed to work on a claim but have done nothing to lower the amount of claims you're expected to handle. Seriously, run away from this place like all the adjusters are trying to!

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