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Liberty Mutual Insurance

Engaged Employer

Great company, awful position - Insurance Agent Liberty Mutual Insurance Employee Review

3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The company benefits are amazing. I'm mostly referring to the 50% 401k match. The company seems to be more morally correct than most other companies (albeit not perfect.) After 2 years of working I am making about 70k a year which is good but still not worth the mental damage of a sales role.

Cons

Its a sales job. The busier it is, the more mentally insane you'll go trying to sell policies to the general public. I would be able to slog my way through it if it weren't for the insane amount of metrics you must meet to keep your job. It's a perpetual juggling act trying to keep all of your statistics in line with what they want, all while a manager is listening to your calls and critiquing what you should have done. (In my case the sales manager hasn't touched the phone in 10 years) Then finally the month ends, a sigh of relief if you've managed to keep all of your metrics in the "green." Then you get to do it all over month after month until you inevitably burn out and change positions.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic work life balance Great co-workers

Cons

Unclear requirements at times. Teams are in silos.

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Liberty Mutual genuinely lives its people-first values. I have real work-life balance and feel trusted and supported by both leadership and my peers. The culture is inclusive - I can bring my full, authentic self to work every day, and the Employee Resource Groups create true community and belonging. The growth opportunities are endless: between internal mobility, Short-Term Assignments (STAs), mentorship programs, and cross-functional projects, I've been able to build new skills and visibility across the enterprise well beyond my core role. The company invests in your development and genuinely wants to see you succeed.

Cons

With so many opportunities, committees, and ERGs to get involved in, it's easy to take on too much. Being intentional about where you focus your time is key to protecting that great work-life balance. It's a large enterprise, so it can take time to learn how to navigate all the resources and pathways available. More centralized visibility into open STAs and mobility opportunities would make them even easier to pursue.

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