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Liberty Mutual Insurance

Engaged Employer

Used to be a great place to build a career - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Jun 4, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked here a long time and been through a lot of changes. pay is decent, there are opportunities to try new things and generally work life balance has been good and very flexible. new leadership may be changing that though. it's a giant corporate environment and your experience will vary based on the team you are on. DEI focus has shifted a lot of the employee experience work to feel good programs targeting specific groups vs meaningful impact for employees generally.

Cons

New CEO has a vision and spent a lot of communication energy around it but it's pretty meaningless drivel and doesn't seem to have a consi6or clear strategy. 'Win with purpose together' is hardly inspiring and definitely doesn't mean much when it's been business as usual. Corporate groups are a mess and strategy consists of a catchy title for a bucket of work that everyone can cram their pet projects in to. Then we get calls for cuts due to 'expense pressures' that wouldn't be necessary of senior leadership could actually define a goal and prioritize resources effectively.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company with good leadership.

Cons

Nothing really comes to mind, they try their best to support you in any way possible,

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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