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Liberty Mutual Insurance

Engaged Employer

Management doesn't prioritize or listen to employee needs - Anonymous employee Liberty Mutual Insurance Employee Review

2.0
Jun 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've enjoyed my time at Liberty up until the return to office announcement. I enjoyed the flexible work arrangements and always felt like my manager cared about me. I also felt like the company was willing to invest in me with additional training, paying for graduate school, etc.

Cons

The recent announcement of returning to office is not only a decision being met by extreme dislike by employees, it has been handled very poorly by management. We've been told over and over there was going to be no return to office, and now they threw it on employees with few details so we all have to sit and wait to learn how it'll actually work. Management has been very tone deaf and not addressed employee concerns outside of listing out our concerns and saying they saw them - that's not addressing concerns! How this has been handled is making me and other top performing employees want to find jobs elsewhere. Top performers that can find other jobs will, leaving the company with lower performing employees that have a harder time getting employed elsewhere. This has a negative impact on Diversity and Inclusion as Liberty already is pretty white and in office work has a disproportionately negative impact on minorities.

Explore other reviews about Liberty Mutual Insurance

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture Flexible schedule No overtime Good career opportunities

Cons

If working a technical position, they pay less than average

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility. Extensive training and licensing period.

Cons

Not a real inbound sales position. You speak with dummies spitting their information to third party websites promising them cheap insurance. Then those people claim “you called me!”

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