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Liberty Mutual Insurance

Engaged Employer

A decent place to work but still a lot of room for improvement - Project Manager I/S Liberty Mutual Insurance Employee Review

3.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Great people work at Liberty. The company supports the culture of personal respect and professionalism. There are excellent opportunities to acquire new skills, take training classes. They have a decent benefit package, employees are provided with a pension plan completely funded by the company. The company provides excellent developmental opportunities, their performance rating system is good.

Cons

Strong hierarchical organization, excessive burocracy, poor communication of the senior management initiatives to the rank-and-file. Senior Management is often misled by their direct reports and does not see the real picture. In decision making, loyalty to senior managment often prevails over achieving business goals. Lack of process maturity. Some finger-pointing.

Explore other reviews about Liberty Mutual Insurance

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Exposure to upper management and company

Cons

Quick rotations around the company

2.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

Cons

Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

2
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