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      Liberty Mutual Insurance

      Engaged Employer

      Liberty Mutual Insurance reviews

      Good pay for a 9 to 5 - Claims Specialist Liberty Mutual Insurance Employee Review

      4.0
      Oct 1, 2008
      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, good benefits, job security, and upward mobility. Liberty has opportunities for everyone. Whether you are interested in claims, sales, or tech support. The pay is good and once you've found your way in you'll find plenty of opportunities if you have the drive.

      Cons

      9 to 5 and understaffed. This affects you because it means you'll have an unmanageable workload. If you like working a 9 to 5 then the 9 to 5 part is more just whining on my part. It seems like every day is wasted. You come home and...time to go to sleep.

      Explore other reviews about Liberty Mutual Insurance

      5.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and opportunity for growth

      Cons

      As a private company opportunities arise only when people move roles

      2.0
      May 2, 2026
      Senior claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my direct team members and managers, they were amazing, benefits are great, learned a lot!

      Cons

      Unfortunately it’s the senior management teams that is out of touch that is causing the mass turnover and issues, I’m now a senior executive at another carrier and I’m seeing many very talented experienced Liberty complex adjusters being forced and pushed out due to obvious targeting tactics that Liberty does; they have been sued for this issue on numerous occasions, so this behavior needs to stop.

      2
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