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Liberty Mutual Insurance

Engaged Employer

If you like following orders and don't care about being creative, this is the place for you. - Anonymous employee Liberty Mutual Insurance Employee Review

3.0
Jun 16, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is fair. Benefits are comparable to other companies in the area. Desk level employees are a very talented set of individuals for the most part. Large company, so options to move and gain a broader breath of skills and knowledge are greater.

Cons

Promotions are hard to come by and even then are somewhat politically driven. You will be hit hard if you challenge upper management (depending on the area)

Explore other reviews about Liberty Mutual Insurance

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance, benefits, friendly people that want to see you win

Cons

The expect you to work independently, which is good and bad

1.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits. Generous 401k match

Cons

Started my career at Liberty Mutual as a Workers' Compensation intern. In the beginning, everything was going well. The workload was demanding, but I genuinely enjoyed the job and the work I was doing. One year later, I got promoted to claim adjuster. Things changed after my manager was seriously injured in a car accident. The department director took over managing our team, and the work environment became completely different. She was extremely rude and practiced excessive micromanagement. She expected me not to take any PTO if my work wasn't completely finished, even when I needed time off because my grandmother had suddenly passed away. The constant pressure and lack of empathy took a serious toll on my mental health. I developed depression during that time and eventually had to seek help from a psychologist. In the end, I decided to leave Liberty Mutual. It was one of the best decisions I made for my well-being, and I would not consider returning to the company.

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