Lots of Improvement Needed! - Anonymous employee Liberty University Employee Review

3.0
Aug 2, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The particular department I worked in before I left was a great department. The employees are close, the upper management sincerely cares about helping students and taking care of their employees. For that reason alone and the continuing education benefit, I give Liberty University 3 stars.

Cons

Especially in working with the Online Department, it is all about NUMBERS NUMBERS NUMBERS. Sure some people still have the mission of Liberty University in mind, but the push to get numbers up says otherwise. The micromanagment is suffocating and a huge waste of time. It creates tension and a hostile environment. Management stives so much to get numbers and goals met that quality is sacrificed and the needs of the employees are overlooked. "The You Matter" initative is a joke. The employees are seriously underpaid. Free education as a benefit plays a factor into this I'm sure, but not everyone uses that benefit. Jerry Jr mentioned over a year ago that reviews would go into place for pay raises. We have yet to see that, and forget a cost of living raise. Liberty is a multi-million dollar institute who can't spend their money fast enough on anything and everything except their employees.

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5.0
Mar 28, 2026
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Pros

- Very friendly environment - growth opportunities

Cons

- transparency - beginning wages

5.0
Jul 4, 2026
Recommend
CEO approval
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Pros

The most supportive management group I have ever been a part of. The people who work there are amazing. You are encouraged to support your customers with prayer. Time off is incredible from the start. A lot of control where time is concerned

Cons

Liberty University does not allow overtime.

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