Customer Assistant - Customer Assistant Lidl Employee Review

3.0
Apr 8, 2017
Recommend
CEO approval
Business Outlook

Pros

Great pay, time and a half on Sunday, double time on Bank holidays. If you're good you'll be moved up or around very quickly.

Cons

Morning staff generally start at 3,4,5 am. Expectation that you pretty much run everywhere you go and have everything finished in two seconds. Keep the till queues short so customers don't have to wait but also bombard them with conversation, various cards / leaflets and then make sure they press the happy or not buttons.

Explore other reviews about Lidl

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Very divers tasks diverging from different products lines like dry food, fresh food, flowers, bakery

Cons

Doesn’t use much of the new tools, excel only

3.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The is quite a bit of upward momentum. The house are decent. If you work in HQ or Warehouse analytics, you get work from home days.

Cons

The direction the global IT team is moving is devastating. They have gutted all of the most valuable analytics tools. I cant say for sure if it will improve.

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