Almost One Year Out and Still Processing- My Story - Central Team Leader Life.Church Employee Review

3.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I joined the LC team in March of 2019 as a team member on their previous HR team. The role I was in was an HR Partner and I quickly progressed while on staff into the role I had when I left the team last summer as a CTL of Benefits, which became a new team shortly after I started separate from HR that I was given to create and lead. I felt my hard work and passion for the team members on staff was recognized, not by my immediate leader but by the rest of the organization. The benefits package was designed to pour into the team and their families in a way ministry salaries do not, while also recognizing the locations across the country. I had a unique opportunity of being able to talk to our team members and their families every day and that was extremely life giving. My role itself included building and leading the team, strategically redesigning the benefits package, educating team members on changes and how to best use their benefits, walking through Covid and everything that came with that to keep our church open and free resources flowing, births, miscarriages, deaths of team members, terminations and retirements, new hires coming on, traveling to almost every LC location in 8 months to set up Direct Primary Care, speaking at Family Reunion on retirement, and even addressing our organization on a mandatory live broadcast about the open enrollment changes coming with my CGL and DLT. Everything about that role was a dream come true. The perfect job where I pictured myself never leaving. I loved leading. I loved the way God used me to give back and felt closer to Him while on staff than I had ever felt. I felt I was in exactly the right place. There are some amazing leaders at Life.Church. You will grow faster than ever before. You will be met with challenges daily and overcome them in ways you never thought possible. Your team becomes your family and your prayer warriors. There are so many people working for LC all over the country that you will be in awe of how God is using them.

Cons

Within a few weeks on staff while in the HR role my leader was fired due to to poor leadership, decisions or lack thereof, and frequent absence. I took it in stride and saw the opportunity to help fill a gap, which put me under new leadership that was extremely toxic and what I could see the reason for the previous leader stepping off the team. I believe there were at least 7-9 terminations on the Staff Operations Group in the short span I was on staff due to leader I had. I was treated as a threat my entire time on staff, which made my working relationship with my leader difficult. In the beginning, I thought that this was something that no one saw and with how much I cared about Life.Church and the employees I knew I had to say something even if it ended in termination. What I unfortunately realized is that everyone knew and accepted it. I was told on several occasions that peers of this leader and even higher were aware of how toxic the environment was. I was advised to challenge this leadership and was met with gaslighting and even worse. This type of leadership where someone is looking for ways to get rid of you and tells you that or the most common saying in my one on ones which was "I have enough to get rid of you, if I wanted to..." caused everything to spin out. I became unhealthy and poured even more of myself into my work as a mom of toddlers, not my family. My marriage was not in the best shape when I came onto the team but that became the target for my leader to attack, my achilleas heal. I would go into one on ones trying desperately to seek wisdom or show what we were working on as a team and was met with questions about my personal life and assumptions that were not accurate. I often left believing the narrative I was told about my own personal life. When my ex-husband filed for divorce he was interviewed by my leader and a DLT member without my knowledge or consent. I was told directly after that interview that they would allow me to stay on staff as an exception, while rumors went wild with the personal information leaked by my leader. A few weeks later I put my notice in with DLT and made it very clear why I could not work under that leadership. It will go down as one of the most heartbreaking conversations of my life with the person I loved and respected the most while on the team and one of the hardest things I have had to do. I am now almost a year out and I am still hearing rumors of what people believe happened or were told about my exit by leadership. I loved my church before I came on staff, and I love my church now. I have a hard time walking back into the physical location of church and separating the immense hurt. I am flooded with memories both beautiful ones of lives changed and feeling the Holy Spirit so clearly moving in a room to memories of sitting at my leader's desk where I would leave in tears and anxiety attacks. The people that I was told loved me "unconditionally" no longer speak to me. I believe in restoration and know that this was a unique situation, but how unique is it for this leader.

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Life.Church Response
3y
We’re genuinely thankful for your feedback. We’re sorry during your tenure at Life.Church your experience was not as good as it could have been. What you shared does not reflect the heart of our church or our leaders. Our leadership team reads all of the reviews and takes them to heart. If you are interested in sharing more about your experience, please email ctlhumanresources@life.church as we'd love to connect with you.

Explore other reviews about Life.Church

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team at the campus that I am at. Benefits are outstanding from our insurance to our 401K

Cons

Long hours can be hard at times, but we have a flexible schedule during the week.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the biggest advantages of working at LIFE Church was the work environment. The location was comfortable, the dress code was casual, and for the most part, the work hours offered a good amount of flexibility. The organization also ensured that employees had the tools, equipment, and resources they needed to do their jobs well, and if something was needed, it was generally available or could be purchased. Those are definite benefits of working for a large, well-funded church that is committed to providing its staff with the resources necessary to succeed.

Cons

The biggest downside of working at LIFE Church, at least in my experience, was the internal culture. It took me a long time to find the right words for how I felt after leaving. If you’re someone who feels deeply called to pastoral ministry and has a strong sense of your own leadership and gifting, I would encourage you to think carefully before pursuing a role there. I came in confident in my calling and identity as a pastor. I left carrying a great deal of anxiety, with my confidence shaken, constantly questioning whether I had done something wrong. Looking back, I believe there is an unhealthy aspect to the work culture. Rather than helping staff grow into who God has uniquely created them to be, it often felt like there was pressure to conform to a very specific mold. Individuality in leadership seemed less valued than fitting into an established system. When people ask me what it was like working there, I’ve often described it this way: if you’re comfortable being one part of a very large machine, you’ll probably do well. LIFE Church is an incredibly organized and effective organization, and there’s no denying the impact it has. But that same system can also come at a cost. In my experience, the culture sometimes prioritizes maintaining the machine over developing healthy, confident leaders. Before joining the staff, I had admired Pastor Craig for years. I read his books in seminary and respected the ministry he had built. I also learned a tremendous amount while I was there—about leadership, systems, excellence, and organizational health. Those lessons have been valuable. At the same time, I also learned what kind of culture I never want to create for the people I lead. For me, the experience was both educational and deeply painful, and it took time after leaving to rebuild my confidence and rediscover the freedom and joy I had once felt in ministry.

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