Mostly Great Culture, But Beware of Bad Leaders - Anonymous employee Life.Church Employee Review

4.0
May 29, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great and important mission, many opportunities for personal growth development, competitive benefits package, casual atmosphere, awesome events and staff appreciation

Cons

1. Sacrifice is a given in ministry, but sometimes that banner is waved to keep people quiet when they have to live with the negative impacts of leaders’ poor decisions. It can feel manipulative. 2. There are several staff who have track records of bulldozing, manipulation, gaslighting, and deceit, and even though their leaders know about it, these staff members are given new opportunities with higher influence and impact. When a leader continues to allow this, the leader is the one to blame. Meanwhile, dozens of faithful, trustworthy, long-tenured staff remain in the trenches, doing fantastic work, but they are actively held back same opportunities for advancement, no matter how deserving they may be. It’s gotten to the point that it seems to be more about who likes a person than how good they are at their job. 3. Those who are not “conventionally attractive” may find it difficult to get outward facing opportunities, regardless of their skills or talent. 4. Even though there are 45 locations, only 2 are led by women, which seems to indicate a gap in leadership development between men and women for those highest campus leadership roles. We can do better!

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Life.Church Response
3y
Thank you for all the time you have invested here at Life.Church! We appreciate you taking the time to share your feedback with us. What you've described truly does not reflect the heart and values of our church. It's important to us that you feel comfortable expressing any concerns or feedback you may have with your leader. We understand that communication is key in resolving any issues, and your leader is there to offer guidance and support. Also, you can always talk with your HR partner about your concerns at hr@life.church; they would be happy to provide any help!

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5.0
Jul 8, 2026
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Pros

Amazing team at the campus that I am at. Benefits are outstanding from our insurance to our 401K

Cons

Long hours can be hard at times, but we have a flexible schedule during the week.

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

One of the biggest advantages of working at LIFE Church was the work environment. The location was comfortable, the dress code was casual, and for the most part, the work hours offered a good amount of flexibility. The organization also ensured that employees had the tools, equipment, and resources they needed to do their jobs well, and if something was needed, it was generally available or could be purchased. Those are definite benefits of working for a large, well-funded church that is committed to providing its staff with the resources necessary to succeed.

Cons

The biggest downside of working at LIFE Church, at least in my experience, was the internal culture. It took me a long time to find the right words for how I felt after leaving. If you’re someone who feels deeply called to pastoral ministry and has a strong sense of your own leadership and gifting, I would encourage you to think carefully before pursuing a role there. I came in confident in my calling and identity as a pastor. I left carrying a great deal of anxiety, with my confidence shaken, constantly questioning whether I had done something wrong. Looking back, I believe there is an unhealthy aspect to the work culture. Rather than helping staff grow into who God has uniquely created them to be, it often felt like there was pressure to conform to a very specific mold. Individuality in leadership seemed less valued than fitting into an established system. When people ask me what it was like working there, I’ve often described it this way: if you’re comfortable being one part of a very large machine, you’ll probably do well. LIFE Church is an incredibly organized and effective organization, and there’s no denying the impact it has. But that same system can also come at a cost. In my experience, the culture sometimes prioritizes maintaining the machine over developing healthy, confident leaders. Before joining the staff, I had admired Pastor Craig for years. I read his books in seminary and respected the ministry he had built. I also learned a tremendous amount while I was there—about leadership, systems, excellence, and organizational health. Those lessons have been valuable. At the same time, I also learned what kind of culture I never want to create for the people I lead. For me, the experience was both educational and deeply painful, and it took time after leaving to rebuild my confidence and rediscover the freedom and joy I had once felt in ministry.

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