Communication between management and staff is atrocious and they will blame you for it - Swim Instructor Life Time Employee Review

1.0
Mar 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You get access to the gym facility which is nice. The coworkers I had are great. The job can be fun.

Cons

The management does not care about their employees. The pay is embarrassing and their way of justifying it is “you get the membership for free.” You’d expect more from a “luxury” facility. When I first began working there they didn’t show me how to clock in properly because the computers were down. Later down the line they wrote me up for not clocking in properly due to their miscommunications. They are nickel and diming me for $15/hour. Another con is that they do not pay you to get yourself fixed up after being in the pool. I can’t be anywhere else if I am wet after swim instructing, so I figured its part of the job. Apparently not. Transferring to different departments is so difficult and everyone in management does not remember you or keep track of you when positions are available internally. They’ll hire someone at a higher rate of pay before promoting someone internally.

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Life Time Response
2y
Thank you for sharing this thoughtful review, although we are very sorry to hear your concerns around pay, management and career growth. We value our Team Members and strive to ensure they feel supported and heard. We encourage you to talk to your manager and/or our HR team so we can work to find a solution. We apologize for the experience you have had and would like to work to make it better. We appreciate your feedback as it helps us to improve going forward.

Explore other reviews about Life Time

5.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Make my own schedule, free membership, discounts on products and services, very good health insurance and low cost

Cons

Commission, non members can get services but it is not advertised

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Life Time Response
4d
Thank you for taking the time to leave such a detailed review! We’re grateful for your perspective and glad to hear that you’ve had positive experiences with LifeSpa. We’re committed to creating an environment where our team members feel valued and supported, and your feedback helps reinforce that mission. Thank you for being an important part of Life Time!
1.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Free Membership Cool employees Discounts on services

Cons

They don’t pay anything, and the CEO should honestly be ashamed. If employees were paid properly, there wouldn’t be so much drama and tension in the workplace. Communication is terrible because management doesn’t even seem to care — probably because they’re getting crumbs too. Spa management was dreadful, and the demotion was necessary. How do you fail to have people booked during major holidays when the money and clientele are clearly there? There was no structure, no leadership, and no motivation for employees to succeed. Having a successful spa for 3 years and coming into this environment I was not impressed. No growth, no support, no appreciation. Loved the members tho! And S/O to Leemar, Virgil and Dr. Hayden love them down!

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Life Time Response
1mo
Thank you for taking the time to share your review and for being a part of our Salon & Spa team. We’re sorry to hear that your time with us didn’t meet expectations. We genuinely appreciate your honest and constructive feedback regarding communication and management. If you’d be open to discussing your concerns further, we’d appreciate the opportunity. Please reach out to us at EmployeeRelations@lt.life
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