Flexible schedule and friendly admin, but misleading pay structure - Clinical Therapist LifeStance Health Employee Review

3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

--It is easy to get clients and keep and maintain a full caseload. --Admin staff is friendly and create a good working environment. --There is flexibility with setting your schedule. --They offer maternity leave (although I haven't utilized it, so I can't comment on the actual benefit).

Cons

--The way that they present the pay in the interview is completely misleading. There are many factors that impact pay including length of sessions, and I was never told that we only get about 1/3 of the late cancel or no show fee that patients pay. I am making less at this job than I was at my community mental health job and many more therapy sessions per week. --Complete lack of clinical support. Part of this is by design of the fee-for-service model. We can't get paid for any consultations or attending consultation groups, but this is detrimental to clinical care as there are very few opportunities to talk with other clinicians and there is no practice of consultation between medication providers and therapists, which is poor clinical care and is harmful to clinician mental health and to patient care. --This may be a quirk of our office--but we cannot personalize our space in any way or leave anything in there. I end up carrying therapy materials and handouts back and forth every day. --Our admin staff is amazing. Great at their jobs and good at handling challenging interactions with patients, but they are severely overworked, which is difficult to see and sometimes impacts the speed at which they can offer support. --The caseload needed to maintain full-time status and earn a decent amount of money is burnout level. Combined with lack of interaction between clinical teammates has me approaching burnout in less than a year. --There doesn't seem to be any opportunity for growth that I am aware of. I was told there are no opportunities to supervise when I asked, and no other growth opportunities have been advertised.

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LifeStance Health Response
1mo
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
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CEO approval
Business Outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

avatar
LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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