Toxic Management, Minimal Support - Patient Intake Coordinator LifeStance Health Employee Review

1.0
Jan 27, 2022
Recommend
CEO approval
Business Outlook

Pros

The first few months with LifeStance felt great and supportive when in training and being supported because you are new.

Cons

Colorado has a large intake team that is managed by a completely incompetent manager. Clearly has not managed a team of this size and seems to be too outdated to understand that inclusivity is needed in our world. Actively disrespects team members and plays favoritism for white cis females. Treats the employees like children and speaks down to them. If you stick around for more than 2 months you'll see how much the entire admin team is looking for new roles due to the toxic levels of inappropriate behavior. There is no HR you can go to because the boss and the head of HR are best buds and nothing ever changes.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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