Pros
Typically speaking, the people I work with are nice and helpful. I like working in an office room by myself, and the office is close to my home. I enjoy the hybrid work from home option as well (which has only been instituted very recently).
Cons
When I started, I felt supported and heard by my supervisors, and I felt the job was about helping and supporting individuals in need. But, gradually when the Massachusetts branches starting moving towards "corporate", things changed very quickly. They started dissolving positions, "centralizing" certain teams (making their response times, and patient care abilities diminish greatly), they starting implementing policies that only benefit the corporate teams, and have a severe negative effect on the clinicians and prescribers, as well as the support staff, and worst of all, the patients. Now, the company is mistreating clinicians and prescribers, the turnover rate is obscene. They are much more interested in profits than they are helping patients and supporting the community. Which is a shame, because they are buying up a lot of the private practices in MA, and it's really limiting the care that individuals can receive outside of this one company.