Unfulfilled Promises - Front Office Administrator LifeStance Health Employee Review

1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

I can't really think of any.

Cons

If you part of an acquisition and they make promises of a new position and the possibility of moving up the "corporate ladder"; do not believe them. You will suffer through a mess of a transition period just to find out there are no new positions available for you and you are ineligible for any difference in pay because you are considered a "new employee" regardless of how long you worked for your previous company prior to the acquisition. You are basically starting all over again. Front office positions max out at very low pay. They claim they do yearly raises in January but it's 3% (an inflation raise) and everyone gets one. You have to go through a review process to get any other kind of raise, but then they say they are "restructuring" and can't afford to give anyone a raise.

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LifeStance Health Response
3y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

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LifeStance Health Response
1mo
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

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LifeStance Health Response
2w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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