Disorganized Leadership but Good People - Intake Specialist LifeStance Health Employee Review

3.0
Jun 18, 2022
Recommend
CEO approval
Business Outlook

Pros

The team really cares about helping clients & everyone is diligent & hard-working. Managers really try to accommodate & respect employees' medical needs & there are paid breaks.

Cons

The call center structure, no flexibility on hours to support employees' interest in continued education, no consideration of assigning roles in teams based on peoples strengths or really any talk about divind team work based on strengths (no use of organizational psychology to help employees as well as the company grow) focus on quantity over quality, the large corporate structure and & lots of miscommunication in the organizational structure of the corporate hierarchy, & delays in HR's implementation of approved raises. The corporate environment may just not be for me but I don't know anyone who "loves" it or feels like it's a sustainable model for employee well being or even for helping clients, especially in the mental health field!

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LifeStance Health Response
3y
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. I invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive compensation, solid benefits, and great work environment.

Cons

I have no cons to mention.

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LifeStance Health Response
1mo
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

1
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LifeStance Health Response
2w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
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