Do Not Work Here - Misleading & Questionable Business Practices - Child & Adolescent Therapist LifeStance Health Employee Review

1.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

There are none worth mentioning

Cons

-There is a HUGE discrepancy in what you actually receive in terms of pay and what is presented during interviews & what Lifestance continues to advertise as far as compensation. Compensation is insulting for the amount of work required and the licensing/experience they require -Billing department is terrible and extremely rude towards clients. They incorrectly bill clients. The poor billing and business practices then negatively reflect upon the therapist. There's a reason LifeStance is being investigated due to client complaints of illegal billing practices and for violating federal securities laws -They say you have flexibility and control over your schedule but in reality you have no autonomy. They completely ignore your schedule & will over-schedule you despite saying you are closed to new clients -Office staff does not keep up with collecting payments from self-pay clients which leads to you not being paid until Lifestance is paid -Lack of racially and culturally diverse providers as well as a lack of cultural awareness & competency in staff, policies, and leadership -You're required to attend meetings and complete administrative tasks that you're not compensated for

avatar
LifeStance Health Response
3y
Thank you for sharing your feedback. LifeStance is working hard to incorporate this feedback as we want to continue to foster great workplace. We appreciate all of the hard work you contributed to while you were here. We wish you much success in your career.

Explore other reviews about LifeStance Health

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

A close team that is supportive and collaborative Great work life balance Flexible schedule

Cons

No paid holidays for fee for service type work

avatar
LifeStance Health Response
3w
Thank you for taking the time to leave this review, and for being a part of the LifeStance Health journey! It's an exciting time for our team. We’re thankful for all your hard work to make lives better, together.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Incredible place to work to build experience, receive supervision while supporting a diverse client population. Extremely flexible hours, opportunity to either work from home or in office with administrative staff. Truly caring, intentional, experienced regional leaders that are open to feedback and value their employees.

Cons

Working in mental health in a publicly held corporation has its conflicts of interest. No paid vacation time for FT employees which is counterintuitive to the work we do as trauma informed providers. No paid training. Profitability and bottom-line results for shareholders should not be reason to think of long term needs and burnout potential of providers.

avatar
LifeStance Health Response
1w
Thank you for sharing your experience at LifeStance Health. We appreciate you taking the time to share your feedback and are actively working to implement these suggestions. We invite you to share more details of your experience to help us do better in the future—please reach out to globalrecruiting@lifestance.com. Thank you.
See reviews by: Helpful|Rating|Date|All