Although Lifestance keeps 40% of my reimbursement, they are woefully understaffed. Therefore, I am "paying" for support that I do not receive. In addition, there is no on-call service for emergencies or services, a referral system to elevate level of care, or even social services. I realize it is a for-profit company, but Lifestance overlooks/ignores basic services for the their clients and providers.