2.0
Apr 21, 2016
Former employee
Muncie, IN
Recommend
CEO approval
Business Outlook
Pros
Flexible hours and good pay for an easy job.
Cons
Customers would be on hold for long periods of time and then would be very upset when they finally got to talk to a rep. If they wanted to speak to a manager it was almost impossible to transfer them to managers. The new employees were rushed through training and pushed on to the floor.