2.0
Jun 18, 2017
Former employee, less than 1 year
Muncie, IN
Recommend
CEO approval
Business Outlook
Pros
Some caring people Co-workers were nice Sometimes they'd let you leave early Location is nice. Some customers were nice to talk to.
Cons
Inflexible about attendance, hours, and very strict on break policy. When there's downtime it can be very boring Unhelpful management that loves to micro-manage as much as possible Constantly changing rules and policies that frustrates agents and customers. Disjointed company that makes simple customer requests difficult to complete.