Sales Rep - Sales Representative Lifetouch Employee Review

3.0
Oct 26, 2017
Recommend
CEO approval
Business Outlook

Pros

Certain management streams are good at fostering a supportive work environment. You are told that your opinion has merit and that it is an employee owned company. Certain managers adhere to this and do foster a more collaborative environment.

Cons

Certain other management stream within this company cares only for their own incentives and will impose drastic cuts and remove all support or incentive programs for their employees and then tell you that you should just be happy you have a job and that if you aren't happy then don't let the door hit you on the way out. Even if you start out at a Territory with a good, supportive management team like I did they can leave and the entire management structure from Territory Manager and up can change on a dime leaving you to feel you are out in the cold with absolutely zero support even though it is a national brand.

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5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy and quick, great atmosphere

Cons

Early mornings, waking up and driving by 5am

2.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong since of community at local level, and support from Directors and regional managers however all that support is no longer employed.

Cons

Revolving CEO lead to new strategic focus every 3 years. Round after round of layoffs, mergers, restructures. I went through no less than 6 during my 5 years as a senior manager. Lost local control, and ability to build relationships with accounts. Closed offices based on lease agreements rather than area performance. I would be very careful to ask questions about culture, and tenure of staff, ask how many offices were closed or restructures have happened since Shutterfly, and then Apollo Global Capital. Apollo Global Management usually holds onto assets for 3-5 years, we are past that mark so I would be expecting that they will be breaking up Shutterfly in the near future if it is no longer profitable.

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