A lot of fun and a lot of people! - Customer Service Representative Lifetouch Employee Review

5.0
Nov 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible Hours, Paid Training, Great Company Culture, Paid Mileage, Lots of overtime (Voluntary), Company Socials, Great Advancement Opportunities, Employee Owned. I had a lot of fun at this job. Management was great and flexible with school. They pay really well (I made more money on mileage than on my hourly) and have a great company culture if you get along with people well!

Cons

You need a reliable car, Seasonal Work Some managers are just, unsociable, which is interesting because you're working with kids. Sometimes you have a lot of down time at a job, which gets very frustrating and boring, even though you're being paid for it. (I once went to a job and literally sat for 8 hours with nothing to do but set up and tear down. Co-worker, Manager and I just watched movies). Marketing needs to step up their game to get the Seniors to come in and take their pictures.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

avatar
Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

See reviews by: Helpful|Rating|Date|All