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      Lifetouch

      Part of Shutterfly

      Engaged Employer

      Lifetouch reviews

      Best for Students - Photographer Lifetouch Employee Review

      2.0
      Oct 21, 2015
      Photographer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get a good amount of training and learn valuable skills for future photography endeavors, managers are nice, and clientele is usually fairly nice.

      Cons

      Constantly on-call, coworkers backstab one another to get more hours, promises of advancement but no follow-through, short lunches, terrible client scheduling (no time for setup between appointments, 10 min limit with each client, constantly behind schedule), you're not allowed to perform outside photography, you aren't allowed to build a portfolio with photos you've taken, always understaffed, not given extra time for newborns/pets so you're expected to schedule them before you open or as the last appointment and stay late.

      Explore other reviews about Lifetouch

      5.0
      Jan 30, 2026
      District sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Quality of life. Schedule Flexibility

      Cons

      Lots of travel and requires lots of micro managing

      avatar
      Lifetouch Response
      3mo
      Thank you for sharing your experience with us. We are happy to hear that the schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
      1.0
      Jun 25, 2026
      Sales account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Sales Team. Remote based position.

      Cons

      -Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

      avatar
      Lifetouch Response
      1w
      We appreciate you taking the time to share your experience and feedback. We're glad to hear you enjoyed working with the sales team and valued the flexibility of a remote-based role. We also appreciate your candid comments regarding leadership communication, operational challenges, equipment, employee retention, and the recent workforce reduction. We understand that organizational changes can have a significant impact on employees, and we recognize the importance of handling these situations with professionalism, transparency, and compassion. Feedback like yours is valuable as we continue evaluating how we support our teams, invest in our people, and adapt to the evolving needs of our customers and employees. We are committed to fostering an environment where employees feel informed, respected, and heard. Thank you for your contributions during your time with Lifetouch. We wish you the very best in your future endeavors.
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