Too much change - Operations Manager Lifetouch Employee Review

2.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with across the company teams.

Cons

Failing company has restructured every year. This Last restructure doesn't look like Lifetouch can come out of the downward spiral its been in the past few years. Customer service surveys were on the up tik. Now, it will suffer with higher workloads and less people to do the work less time to focus on serving the customer.The Employee morale for those who remain hit bottom.

Explore other reviews about Lifetouch

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Quality of life. Schedule Flexibility

Cons

Lots of travel and requires lots of micro managing

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Lifetouch Response
3mo
Thank you for sharing your experience with us. We’re glad to hear that schedule flexibility and quality of life were positives during your time at Lifetouch. We also appreciate your feedback on travel demands and the feeling of micromanagement. Insights like these help us continue improving how we support our teams. We wish you all the best in your next chapter!
1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Sales Team. Remote based position.

Cons

-Losing out to competitors has become acceptable or business as usual. -Management has become out of touch with what is going on in the field. -Outdated Photography equipment. -There is constant turnover with photographers. Difficult to keep good people when they are not paid well & have no structure. -Company is very reactionary. Making cuts seems to always be their answer to solve low profits.

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