Does Lighthouse Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Lighthouse Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Lighthouse Credit Union. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Lighthouse Credit Union?

30% of Lighthouse Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lighthouse Credit Union 3.0 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Lighthouse Credit Union?

Contact Center Representative (4) , Member Service Representative (4) , Member Experience Specialist (3) , Teller (3) , Customer Service Representative (2) , Director (2) , Manager (2) , Team Member (2) , Vice President (2)

What are the pros of working at Lighthouse Credit Union according to real employee reviews?

"Good benefits" ((in 5 reviews)); "Good team environment, pay, benefits and much more." ((in 4 reviews)); "Coworkers are dedicated, and supportive of one another" ((in 3 reviews)); "Cares about people" ((in 3 reviews))

What are the cons of working at Lighthouse Credit Union according to real employee reviews?

"Management at certain locations is incredibly poor and unprofessional." ((in 5 reviews)); "Teams operate in silos, and senior leadership does not appear aligned." ((in 5 reviews)); "There is no open door policy with certain managers and they will not hear any concerns or questions you may have." ((in 4 reviews)); "Toxic management/executive team, favoritism, bullying, no transparency, no clear understanding of roles/responsibilities, micro management." ((in 4 reviews))

What are employees saying about Lighthouse Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lighthouse Credit Union layoffs and their outlook for job security at Lighthouse Credit Union in 2026.

What are the top reviewed Lighthouse Credit Union locations?

Portsmouth , Dover , Biddeford , Parsonsfield , Sanford , Berlin , Lebanon

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Lighthouse Credit Union

Lighthouse Credit Union reviews

Denies work from home, otherwise, good people - Contact Center Representative Lighthouse Credit Union Employee Review

3.0

Aug 3, 2023

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good team environment, pay, benefits and much more. Customer service is a priority.

Cons

My position was offered as work from home. I worked for several years in office as they made excuses, when a medical concern forced me to stay home I was threatened with termination. I was denied the ability to use the assigned work from home laptop they provided me Trained me on another position then kept me in my current one.

Lighthouse Credit Union Response

Thank you so much for taking the time to give us your feedback. We’re happy to hear that Northeast’s benefits, compensation, and team environment are meeting your needs. Your feedback is incredibly important to us, and we strongly encourage you to reach out to Northeast’s HR team at human.resources@necu.org to discuss your experience regarding your work from home schedule. Fostering a great culture is everything. We hope to hear from you soon.

Explore other reviews about Lighthouse Credit Union

5.0

Apr 13, 2026

Director

Recommend

CEO approval

Business Outlook

Pros

Great Culture, great company, built on a foundation to help members and community.

Cons

Can't think of any at all!

Lighthouse Credit Union Response

3mo

" Thank you so much for taking the time to share your positive experience with us! Your feedback is incredibly valuable as we’re committed to fostering a positive culture where people feel supported and valued."

1.0

Jun 18, 2026

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Some good coworkers helping the day go by

Cons

Horrendous leadership from top to bottom. The leadership will talk about accountability but will be the first to point fingers when things go wrong. They harass when they don’t get their way, threaten, and cultivate a toxic work environment. The higher level management is so obsessed with their own work culture at HQ, they ignore what goes on in their own branches.

Lighthouse Credit Union Response

Thank you for sharing your feedback. We’re glad to hear you’ve had positive experiences with colleagues as those connections matter. We are dedicated to listening, learning, and continuously improving, and we take all concerns seriously. Your input is essential as we work to create an environment where every team member feels valued and supported. We appreciate you bringing this to our attention and encourage you to reach out to us directly to discuss your experience.

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Member Care Representative I

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Lighthouse Credit Union

Denies work from home, otherwise, good people - Contact Center Representative Lighthouse Credit Union Employee Review

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