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Lightspeed Systems

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Overall, great company - Regional Sales Manager- Key Accounts Lightspeed Systems Employee Review

4.0
Oct 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The compensation for a Regional Sales Manger is excellent. Don't let the base salary scare you away, because the commission structure is great and the goals are achievable if you're a good sales person. During the year and a half I was there, I made six figures and was able to buy a condo at age 26...that's pretty impressive. You also get the opportunity to travel within the US (although they are a global company) to your territory and experience the different cultures state to state, as well as meet a ton of great people (clients, colleagues and vendor partners). The company is great about reimbursing travel expenses if anything comes out of your own pocket, and they have an awesome travel agent who books most of your travel for you. You'll also rack up a ton of hotel and airfare points since you book everything under your own frequent travel accounts, so that's a really great perk. The benefits are decent and you basically get 2 weeks off at the end of dec-first week of january for the holidays, plus the allotted amount of vacation time. Lightspeed takes very good care of their employees. I loved almost every single person I worked with in the Austin office, and still consider several of my colleagues from Lightspeed good friends. If you're willing to work hard, learn the products inside and out, and have the aptitude to understand technology, this will be the best sales job you've ever had.

Cons

*Work life balance can be hard to get used to at first *If you have a family, there is probably way too much travel in this position *There is pretty much no on-boarding process, it was very "sink or swim" *Upper management can be very blunt at times: you have to be open to being called out when you screw up, and know that when goals are not being met, the pressure is on, big time. *The company originated in Bakersfield, and that's where all of upper management and the majority of the company (and sales team) resides. If you are in a satellite office, like Austin, you'll feel like an outsider until you've been with the company for a while, because the Bakersfield team is really tight knit.

Explore other reviews about Lightspeed Systems

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I've been nothing but supported and mentored by the great folks here, could not recommend enough; mission is great as well, a very impactful and needed job.

Cons

None! Great amenities, chefs, etcetera!

1.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good product, and good "mission"

Cons

Severely ineffective leadership at multiple levels. Senior leadership is disconnected from day-to-day realities and consistently makes decisions without understanding how work actually gets done. Strategy shifts frequently, with little explanation or accountability, leaving teams scrambling and burned out. Top-down, fear-based management culture. Feedback only flows one way. Employees are expected to absorb unrealistic demands without pushback, and raising concerns is quietly punished through exclusion, stalled growth, or increased scrutiny. Lack of transparency and honesty. Communication from leadership is vague at best and misleading at worst. Important changes are rolled out without warning, context, or follow-up, eroding trust across teams. Employees treated as expendable resources. Workloads are excessive, boundaries are ignored, and there is little regard for mental health or sustainable productivity. Retention issues are framed as “performance problems” rather than a reflection of leadership failure. No meaningful accountability for leadership. Poor decisions have real consequences for frontline employees, but leadership rarely owns mistakes. Instead, blame is pushed downward, creating a culture where survival matters more than collaboration or quality work. Professional growth is talked about, not supported. Promotions, raises, and development opportunities feel arbitrary and political rather than merit-based. High performers are rewarded with more work, not advancement. Morale is consistently low. Talented people leave not because of the work, but because of how they’re treated. The organization appears more focused on optics than fixing the underlying leadership and cultural problems.

3
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