Pros
The flexibility of the position was fantastic. Anyone looking for a side gig, a way to make extra money or just a part-time job would find this as a great option! I started when I was a mom of two young school kids and being able to work while they were at school was great. I could earn some money but not have to worry about taking time off in case they were sick or having to find care (or take time off) during non-school days, vacation, etc. I could work whenever I had the time, whatever time of day for however long at a time. If I needed some time off for a vacation or to move, I just took it off. Heck, I could work in my PJs if I wanted to! It was a really good fit. Despite the staff working in Ireland, the communication was always fast. It did not feel as if they were half a world away. The educational materials were plentiful so you never felt like you didn't have the information that you needed to do your job. There was a lot of diversity in the work you did. The pay was good considering you make your own schedule. There is advancement opportunity. I was a rater for about 4 years when I was offered the Senior rater position which came with a nice pay raise.
Cons
Occasionally, there would be a shortage of work but this definitely was not the norm. It certainly was not enough to even be considered a 'con'. But you have to know that this could happen every now and then. There is advancement opportunity but it isn't a position that has a lot of other opportunities to advance otherwise, at least in my experience. Working on the computer for hours at a time can be tedious. And you never knew what variety of work there would be so if it was a day with many of the same type of work, that might get monotonous.
