Service Advisor Kia service shop. Fast pace and never a dull moment. - Service Writer Service Advisor Lithia & Driveway Employee Review

4.0
Feb 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Building relationships with customers, laid back helpful co-workers, authority to solve customer complaints without having to bring upper management into the situation. Self satisfaction at accomplishing goals, working as a team to provide 100% customer satisfaction.

Cons

Long hours, commission only pay, high turnover of management

Explore other reviews about Lithia & Driveway

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Management, environment, and advancement opportunities

Cons

It can get really hot

3.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with good benefits and growth opportunities to level up your skills.

Cons

PTO is limited and salaries could be more in line with market rates, as a drawback often have many in the company grow their skills and jump ship since getting raises internally are difficult to negotiate even with new title changes/role changes.

See reviews by: Helpful|Rating|Date|All