There aren't enough good individuals to overcome the ineptitudes of LivaNova Neuromod.
Leadership (namely the president of the division) has shown that he has surpassed negligence in his lack of understanding of the business, and instead has demonstrated he would rather be willfully incompetent and is not receptive to any feedback. Treats a 25 year old device as if it is a new hypergrowth product and expects rapid growth with no new product or studies. You can only refresh the same marketing material so many different ways. The most painful question reps get asked by physicians is "what's new", because there is never a good answer to give. Upper management excels at creating new ways to track reps, which is incredible because if they put that same effort into the devices and clinical support- they would get the growth they want.
The same could be said for the integrity of the organization- consistent price hikes on a product that already loses hospitals 10's of thousands of dollars on prevalent insurance plans; including decisions to price hike by 30% in one clean stroke at key epilepsy centers. They've consistently demonstrated to not value relationships with customers or employees, even the best of them.
The organization does not live up to its pillars in any sense.
Not innovative- there hasn't been a new product in 5-7 years; nor a new supporting study of any merit in the same amount of time. Leadership will talk about the other products that are under study but whenever there is an update, the timeline to market never changes. No real progress made.
Sales team morale is at an all time low across the board. Majority of reps are collecting a check until a better offer comes along. This is not a company to make a career at.
Don't join expecting to be promoted to Regional manager, the jobs rarely turn over and the neuromod Epilepsy business (the core business) is not a growth division. Other Neuromod products are forever in the "3-5 years to market" bucket.
All the townhalls and NSM's in the world can't gloss over that corporate lacks the ability to execute on any initiatives that would enhance the business. These opportunities are used to read a management textbook to the team and paint a false picture of the company and to introduce the newest acronym pulled straight from the colon of the top of management (example- WDI) to serve as a "business strategy".
