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      LivaNova

      Engaged Employer

      LivaNova reviews

      Discrimination/Dare I say flat out racist - Customer Service Representative LivaNova Employee Review

      1.0
      Mar 20, 2023
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits that is all

      Cons

      They are very much bullies in customer service. They will attempt to pigeon hole you while pretending to be interested in playing into your strengths but they truly do not care unless you’re a favorite. Would not recommend unless they completely rehaul the customer service managers, and supervisors . If you are someone who is in customer service because you are caring and want to work for a company that wants you to be successful instead of finding ways to out you this is not the place for you. There’s a reason the customer service team looks the way it does (discrimination is high). Keep the EEOC on speed dial with these folks…I’ll just leave it at that.

      avatar
      LivaNova Response
      2y
      We appreciate your honest feedback, and we take your concerns seriously. It's disheartening to hear about your experience with the customer service team, and we apologize for any negative impact it may have had on your perception of the company.​ We are committed to fostering a positive and inclusive work environment for all team members. Discrimination and harassment have no place at LivaNova, and we have a zero-tolerance policy towards any such behavior.​ Thank you for bringing this to our attention. We’re dedicated to continuous improvement, ensuring every team member feels valued and supported.

      Explore other reviews about LivaNova

      5.0
      Jan 24, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I think leadership puts a lot of thought into strategy, including the new human imperatives. They're having the right discussions and gathering employee insights. The culture is good and getting better from where i sit (but there is a lot of variability on experiences based on location culture) and I haven't met very many 'weak links' - people are smart and they work hard. Most people really, sincerely care about helping patients.

      Cons

      The size of the company means career pathing will just be limited. You really have to take control of your path and forge it- you can't wait for the organization to bubble up opportunities for you in a way that may be possible at larger organizations.

      1
      avatar
      LivaNova Response
      5mo
      Thank you for sharing your experience. We’re glad to hear you’ve seen thoughtful leadership discussions, a strong patient-focused culture, and continued improvement across the organization. We appreciate your perspective on career pathing and the importance of employee voice, and remain committed to listening, learning, and strengthening opportunities for growth and engagement.​
      3.0
      Jul 9, 2026
      Anonymous temporary employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Money is mostly pretty decent

      Cons

      Hours can be very long

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